The Leader in digital call recording solutions

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Fast Digitization and High Compression:

CPU and DSP built-in

 

UI:

Desktop and web-based

 

Audio Inputs:

Direct connection with analog phone line, or handset of digital/IP phone

 

Channels:

8, expandable to a hundred or more by grouping several units

 

Voice Announcements:

Auto playable or telephone owner’s controlled playback (optional)

 

Remote Maintenance:

Configuration and troubleshooting are remotely accessible.

 

Multisuns EULS-CA Integration:

TCR-3000 CA can integrate with EULS-CA .

 

Call Records and Audios:

Besides using memory card, they can be centralized in remote storage device.

 

Audio File Safety:

Digitalized audios can be AES 256bit encrypted.

 

Search Criteria and Conditions:

Date-time, Machine ID, username, extension, call duration, inbound/outbound, department, and ....

 

Broken Line:

Auto detection and email alerts.

 

AGC/AVC:

User-adjustable

 

Firmware Upgrade:

Quick and easy

 

Record Triggers:

Hook, VOX, DTMF, API, Schedule

 

Tagger:

Telephone owners can add “Importance” or “Save” tag during recording.

 

User Access Controls:

Users and user-groups, and privileges are user-programmable.

 

Error Alert:

By email or via customized GUI

 

Integration with PBX thru SMDR:

Many PBXs supported.

 

Ring-no-answer Calls:

ALL or only having Caller

 

Group Settings:

Export and import, and cross- computer copy and paste

 

Date-Time Sync:

SNTP support

Taipei Headquarter:12F, No. 19-3, San Chung Road, Nankang Dist. Taipei 115, Taiwan

Telephone: 02-8170-2568 / 02-2655-3399 •  E-mail:info@multisuns.com.tw

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